Included with the Inculeader CRM
Maya, the Inculeader AI assistant

Meet Maya.

Maya is the AI assistant that texts every new lead within seconds — in your dealership’s name — and works the conversation until the deal is ready for you. She gathers the full profile, collects the documents, finds a co-signer when the numbers call for one, and books the appointment. All over SMS, without you lifting a finger.

Nothing to install. Maya runs inside the Inculeader CRM, on the number you are already using.

M
Maya
ABC Auto Sales
Hi Sarah, this is Maya from ABC Auto Sales 👋 You asked about the RAV4 — still interested?
Yes! Is it still available?
It is. Are you looking to finance or pay cash?
Finance, around $450 a month
That works. What do you do for work?
Maya is working the credit application goal
Live demo

Text her yourself.

Enter your phone number and Maya will text you the way she texts a new lead. Ask her anything — what she handles for a dealership, what she refuses to do, or how she would reply to a real car shopper. You are talking to the same assistant your leads would.

  • • She replies in seconds, in her own voice.
  • • Ask what she does, and what she will never do.
  • • Or test her: text her like a customer shopping for a vehicle.
Try me!

By submitting your number you agree to receive a demo text message from Inculeader. Reply STOP to opt out. Message and data rates may apply.

Speed to lead

She answers in seconds — every time

The first business to reply usually wins the deal, and most dealerships take hours. Maya texts your new lead within seconds of the form coming in, in your dealership’s name — nights, weekends, holidays, and every time your team is busy on the lot.

M
Maya
ABC Auto Sales
Hi John, this is Maya from ABC Auto Sales 👋 Are you still looking for an SUV?
Yes, still looking
Great — what monthly budget are you working with?
Form submitted 11:42 PM · Maya replied in 4 seconds
Credit applications

She builds the whole application over text

Point Maya at a goal and she works it. She asks one short question at a time — vehicle, budget, income, employer, address, date of birth — and files every answer onto the lead as it comes in. Nothing gets re-asked, and you can watch the application fill itself in.

M
Maya
ABC Auto Sales
What type of vehicle are you looking for?
SUV, something with room for the kids
Perfect. How much do you bring in before taxes each month?
$4,200
Thanks. Who do you work for, and how long have you been there?
Goal: credit application — 4 of 6 steps complete
Documents

She collects the paperwork

When your process calls for it, Maya sends the customer a secure upload link for their driver’s licence and proof of income. The files land on the lead and your team is notified the moment something arrives — so you are never chasing a pay stub again.

Secure upload link texted to the customer
inculeader.com/upload/••••••
Driver's licence
Front and back — both uploaded
Proof of income
Pay stub — uploaded
Your team is emailed the moment a document lands
Appointments

She books the appointment

Maya moves a lead from a text conversation to a booked test drive or a call with you. The appointment is written onto the lead and added to your Google Calendar, so the pipeline and your calendar stay in step.

Test drives this weekAdded straight from the conversation
Mon
10:00 AM
Tue
1:30 PM
4:00 PM
Wed
Thu
11:00 AM
Fri
2:30 PM
John Smith — test drive
Tuesday, 1:30 PM · booked by Maya over SMS

The appointment is written to the lead and added to your Google Calendar.

Follow-up

She never lets a lead go quiet

Most leads don’t say no — they just stop replying. Maya nudges at 15 minutes, picks the conversation back up at 3 hours, checks in again at 24 hours, then keeps a light bi-weekly touch for 90 days. The moment the customer answers, the conversation resumes and the lead is tagged Reengaged.

15 minutes
A short nudge if the customer went quiet mid-conversation.
3 hours
She picks the conversation back up where it stopped.
24 hours
One more check-in while the lead is still shopping.
Every 2 weeks for 90 days
A light touch that keeps the file alive until they buy.
Customer replied — lead tagged Reengaged and back in the pipeline
Co-signers

She finds a co-signer when the numbers call for one

Set your financing minimums — monthly income, income history, income type, licence, residency, and minimum age (18 or 19 depending on your province). When a customer falls below one, Maya opens the co-signer process herself: she explains that a co-signer could still get them approved, gathers the co-signer’s details, and texts them their own application link.

Your financing minimums
IncomeIncome historyIncome typeDriver's licenceResidencyMinimum age
Customer falls below one minimum — the co-signer goal starts itself
J
Primary applicant
Co-signer process opened, details being gathered
Co-signer invited
Texted their own credit application link

Maya never tells the customer they are declined or that they need a co-signer — she simply moves them into the co-signer process.

Coaching

You coach her — she sounds like you

Tell Maya how to talk to your customers, what her goal is, and how to answer the questions you get every day. She introduces herself with the name you choose, and she never adds a signature or greeting you didn’t write.

Goal
Build the full credit application
Active
Intro name
Maya from ABC Auto Sales — used in her first text only
Coaching

Friendly and straight to the point. One question per text. Never quote a price, a payment or a rate.

Your answers to common questions
What is the trade worth?
Estimated wholesale value only, pending appraisal
What rate do I get?
Left with the F&I manager

Every brand coaches its own Maya — your tone, your goals, your answers.

Guardrails

What she will never do

Maya is built with hard limits. She never quotes a final price, an interest rate, an approval, or warranty and GAP costs — those stay with you and your F&I manager. She never tells a customer they are declined. Her whole job is the profile, the paperwork and the appointment, so your team walks into a qualified conversation.

Maya owns
Gathering the full customer profile
Document uploads and reminders
Booking test drives and calls
Running the co-signer process
Following up for 90 days
Always left to you
Quoting a final vehicle price
Quoting an interest rate or payment
Telling a customer they are approved or declined
Warranty and GAP costs

The only number she will share is an estimated wholesale trade value, and she always labels it an estimate pending an appraisal.

The CRM

Everything she learns lands on the lead

Every text, answer, document, appointment and note sits on the file. Maya moves leads through your pipeline stages, tags them as the conversation develops, and leaves a summary so anyone on your team can pick up the file cold.

John Smith
(403) 555-0142 · Toyota RAV4
Credit App
Reengaged Documents received Co-signer started
AI summary

Income confirmed, pay stub uploaded. Waiting on the licence. Co-signer process started automatically after income fell under the minimum.

42 texts on this thread — every message kept with the lead
Call recording and voicemail stored on the file
Note from Maya: customer wants an SUV, budget around $450/month, works at ABC Construction.

And the details that matter

The small things that make Maya feel like a real part of your team instead of a chatbot.

A local number in your province

Texts, calls and verification codes go out from a number with your province’s area code.

Written the way people read

Every message is short, professional and sent in segments under 160 characters.

Replies you never miss

Customer replies land on the lead instantly, with an email to your team so nobody sits on a hot lead.

Voicemail that sounds like your store

A branded greeting answers when you can’t, records the message and notifies your team.

Calls straight from the browser

Call the customer or the co-signer from inside the lead — no desk phone, no hardware.

Any lead source, not just ours

Google Ads, Facebook, your website or another CRM — if a source can post a lead, Maya can work it.

Working while you sleep

Nights, weekends and holidays. Leads get answered the moment they arrive.

Included with your plan

Maya comes with the Inculeader CRM, and with every Inculeader advertising plan.

Put Maya on your leads tonight.

She starts working the moment your next lead comes in — answering, qualifying and following up while your team does what it does best.